Your trust
Privacy Policy
Last updated: September 2026
At MD Candle Co. we believe trust is built the same way as a candle: with care and no shortcuts. This policy explains, in plain words, what information we handle when you visit our site and how we look after it.
Who we are
MD Candle Co. is a small family candle workshop in Camargo, Chihuahua, Mexico. For any question about this policy, write to us at info@mdcandle.co or on WhatsApp at +52 614 101 7065.
What this site does not do
This website is informational. It has no user accounts, does not store form submissions on servers, does not process payments, and does not send your information anywhere. When you message us on WhatsApp or by email, your message travels directly through those platforms, under their own privacy policies.
Information you share with us
When you reach out via WhatsApp, email, or social media, we receive only what you choose to send: your name, contact details, and the specifics of your order or custom candle. We use it solely to reply, prepare your order, and coordinate delivery. We never sell it or share it with third parties.
Preferences in your browser
We only store your preferred language (Spanish or English) in your own browser so the page appears the way you left it. We do not use tracking, analytics, or advertising cookies.
Third-party links
Our site links to shop.mdcandle.co, WhatsApp, Instagram, Facebook, and email. Each platform has its own privacy policy, which we encourage you to review; we are not responsible for their practices.
Your rights
You have the right to know, correct, or request deletion of any information you have shared with us. Email us at info@mdcandle.co and we will handle it personally.
Changes to this policy
If this policy changes, we will publish the updated version on this same page. As a small workshop, we will also announce any important change on our social channels.